we99 Terms & Conditions
These Terms & Conditions constitute a legally binding agreement between you and we99 governing your access to and use of Bangladesh's online casino and sports betting platform. Please read this document carefully before creating an account or placing any bet.
Terms at a Glance — we99
The following cards summarise the most important points of these Terms & Conditions. They are not a substitute for the full document — all users are required to read the complete terms below.
18+ Age Requirement
Access to we99 is strictly limited to individuals aged 18 years or older. We enforce mandatory age verification for all Bangladesh members. Any account found to belong to a person under 18 will be suspended immediately and all funds held pending investigation.
One Account Per Person
Each player is permitted to hold exactly one we99 account. Creating multiple accounts to circumvent bonus restrictions, exploit promotions, or avoid account limitations is strictly prohibited and will result in permanent suspension of all associated accounts.
Responsible Deposits
we99 supports instant deposits via bKash, Nagad, Rocket, and Upay. All deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted. Minimum deposit is ৳200. we99 does not charge deposit fees.
Bonus Terms Apply
All bonuses, free bets, and promotional rewards offered by we99 are subject to specific wagering requirements and validity periods. Bonuses may not be withdrawn until the applicable turnover conditions have been fully met. Misuse of bonuses will result in forfeiture.
Fair Play & Security
we99 uses 256-bit SSL encryption to protect all account and financial data. Any attempt to manipulate game outcomes, exploit software vulnerabilities, engage in collusion, or use automated betting scripts is a serious breach of these Terms and will result in account closure.
Account Closure Rights
we99 reserves the right to suspend or permanently close any account that violates these Terms & Conditions, without prior notice where circumstances require immediate action. Players may also voluntarily close their account at any time by contacting we99 support.
Acceptance of Terms
By accessing, registering on, or using the we99 platform in any capacity — whether as a registered member or as a visitor browsing the site — you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms & Conditions constitute the entire agreement between you and we99 with respect to your use of the platform. They supersede all prior understandings, representations, or agreements — whether written or oral — relating to the subject matter herein.
we99 reserves the right to amend, modify, or update these Terms & Conditions at any time and without prior notice. When material changes are made, we will update the version date at the top of this document. Your continued use of the we99 platform following any such update constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically to remain informed of the current Terms.
If you do not agree to any provision of these Terms & Conditions, you must immediately cease using the we99 platform and, if you have an account, contact our support team to arrange account closure.
When You Accept These Terms
Acceptance occurs when you:
- Create a we99 account
- Log in to an existing account
- Place a bet or wager on the platform
- Make a deposit or withdrawal
- Claim a bonus or promotional offer
- Continue using the platform after a Terms update
Eligibility & Age Restriction
Access to we99 is subject to the following eligibility requirements, all of which must be satisfied simultaneously. If at any point you cease to meet any of these requirements, you must immediately stop using the platform and notify our support team.
2.1 Minimum Age
You must be at least 18 years of age to register for and use we99. This is a strict and non-negotiable requirement. we99 takes its obligations with respect to underage gambling extremely seriously. We conduct age verification checks at registration and may request supporting documentation — including a copy of your National Identity Card (NID) or passport — at any stage of your membership.
If we99 has reasonable grounds to believe that a registered account is being operated by or on behalf of a person under the age of 18, that account will be suspended immediately and all funds held pending a full identity verification review. Any winnings accrued on a minor's account will be forfeited in full.
2.2 Geographic Eligibility
we99 is operated for and primarily targeted at players residing in Bangladesh. By using the platform, you confirm that you are accessing we99 from a location where online gaming activities of this nature are not prohibited under the laws applicable to you personally. It is your sole responsibility to determine whether your use of we99 is lawful in your jurisdiction.
2.3 Legal Capacity
You must have full legal capacity to enter into a binding contract. You must not be subject to any legal restriction, court order, or self-exclusion that would prevent you from lawfully entering into these Terms & Conditions or using gambling services.
2.4 Personal Account Use
You must be registering and using a we99 account exclusively for your own personal recreation and entertainment. We99 accounts may not be used by professional gamblers operating on behalf of third parties, by any form of syndicate or organised betting group acting in concert, or by any entity using automated software or algorithmic betting systems.
Account Registration & Security
3.1 Registration Requirements
To become a member of we99, you must complete the registration process by providing accurate, current, and complete information as requested in the registration form. This includes, but is not limited to, your full legal name, date of birth, residential address in Bangladesh, email address, and phone number linked to your mobile banking account (bKash, Nagad, or Rocket).
You warrant that all information provided during registration and at any subsequent time is truthful, accurate, and not misleading. Providing false information — including a false date of birth to circumvent age verification — constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of all funds.
3.2 One Account Per Member
Each individual is permitted to maintain only one active we99 account at any given time. Duplicate accounts — whether created using the same or different personal details, payment methods, or device identifiers — are strictly prohibited. we99 uses advanced detection technology to identify duplicate account activity across our Bangladesh player base. Where duplicate accounts are identified, all accounts will be closed and any outstanding balances reviewed for potential forfeiture.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your we99 login credentials, including your username and password. You must not share your account details with any other person, allow any other person to access your account, or use any other person's we99 account. we99 will not be liable for any loss or damage arising from your failure to keep your account credentials secure.
If you suspect that your we99 account has been accessed without your authorisation, you must notify our support team immediately at [email protected] so that appropriate protective measures can be taken without delay.
3.4 Identity Verification (KYC)
we99 is required to carry out Know Your Customer (KYC) verification for all members as part of our commitment to security and responsible gaming. You may be asked to provide one or more of the following documents: National Identity Card (NID), passport, driving licence, bKash or Nagad account screenshot, or recent utility bill confirming your Bangladesh residential address. Failure to provide requested KYC documentation within a reasonable period may result in suspension of withdrawal rights until verification is completed.
KYC Documents Accepted
The following are accepted for identity verification at we99:
- National Identity Card (NID) — Bangladesh
- Valid passport (any nationality)
- Bangladesh driving licence
- bKash / Nagad / Rocket account confirmation
- Recent utility bill (within 3 months)
- Birth registration certificate (for age verification)
Deposits, Withdrawals & Payments
4.1 Supported Payment Methods
we99 supports the following deposit and withdrawal methods for Bangladesh members: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are conducted in Bangladeshi Taka (৳). we99 does not currently accept cryptocurrency deposits or withdrawals.
4.2 Deposit Rules
The minimum deposit amount at we99 is ৳200. The maximum single deposit amount may vary by payment method and is displayed at the point of transaction within your we99 account dashboard. All deposits must be made using a payment account registered in your own legal name — third-party deposits are strictly prohibited. Deposits made via bKash, Nagad, and Rocket are typically credited to your we99 wallet within minutes of the transaction being confirmed.
4.3 Withdrawal Rules
Withdrawal requests are processed by we99 to your nominated Bangladesh mobile banking account (bKash, Nagad, or Rocket) or bank account. The minimum withdrawal amount is ৳500. Withdrawals may only be made to an account registered in the same legal name as your verified we99 account. we99 reserves the right to conduct additional verification checks before processing withdrawal requests above a certain threshold. Processing times for withdrawal requests are typically within 24 hours, subject to verification requirements.
4.4 Refused and Reversed Transactions
we99 reserves the right to refuse or reverse any deposit or withdrawal transaction that we99 reasonably suspects to be connected with fraudulent activity, money laundering, bonus abuse, or any other violation of these Terms & Conditions. In such circumstances, we99 may place a temporary hold on the relevant account balance pending investigation. Where fraudulent activity is confirmed, the relevant account balance may be forfeited in full and the matter referred to the appropriate authorities.
Bonuses & Promotions
we99 offers a range of bonuses and promotional rewards to Bangladesh members, including welcome bonuses, reload bonuses, cashback offers, free bets, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the general conditions set out in this Section 5, as well as any specific terms communicated at the time the relevant offer is presented to you.
5.1 Wagering Requirements
Unless explicitly stated otherwise, bonus funds credited to your we99 account are subject to a minimum wagering requirement before they may be withdrawn as real money. The applicable wagering multiplier will be clearly stated in the promotional terms for each offer. Wagering requirements must be completed within the validity period specified for each bonus — any bonus funds remaining after the expiry of the validity period will be removed from your account automatically.
5.2 Eligible Games
Not all games on the we99 platform contribute equally to wagering requirements. As a general guide, slot games typically contribute 100% of each bet placed towards wagering requirements, while live casino games (Baccarat, Roulette, Blackjack) may contribute a lower percentage. The exact contribution rates for each game type will be stated in the applicable promotion terms. Cricket betting wagers may also contribute towards certain sportsbook-specific promotional requirements.
5.3 Bonus Abuse
we99 operates a strict anti-abuse policy with respect to bonuses and promotions. Bonus abuse includes, but is not limited to: registering multiple accounts to claim the same welcome bonus more than once; placing low-risk hedging bets specifically designed to fulfil wagering requirements without genuine risk; exploiting system errors or technical faults to claim promotional rewards not legitimately earned; and coordinating with other members to exploit referral or loyalty schemes.
Where we99 identifies or reasonably suspects bonus abuse, we99 reserves the right to void the relevant bonus, remove associated winnings from the player's account, and take further action including account suspension where warranted. All bonus decisions made by we99 under this Section are final.
5.4 Promotion Availability
All we99 promotions are available to eligible Bangladesh members only, subject to the specific eligibility criteria stated for each offer. we99 reserves the right to modify, withdraw, or suspend any promotion at any time and without prior notice. Players who have already opted in to a promotion and met the stated conditions prior to any modification will continue to receive the original offer terms.
User Obligations & Prohibited Conduct
As a we99 member, you agree to use the platform solely for its intended purpose — personal online gaming and sports betting entertainment — and to comply at all times with these Terms & Conditions, applicable laws, and we99's reasonable instructions. The following conduct is strictly prohibited on the we99 platform:
Intellectual Property
All content published on the we99 platform — including but not limited to the we99 brand name, logo, website design, page layouts, graphics, game artwork, software code, written content, marketing materials, promotional images, and audio-visual elements — is the exclusive intellectual property of we99 or its licensed content partners (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the we99 platform solely for your own personal entertainment purposes. This licence does not permit you to: copy, reproduce, modify, distribute, republish, display, or transmit any content from we99 without prior written consent; use we99's brand name, logo, or trademarks in any context other than referencing the platform by name; or create derivative works based on we99's proprietary content or software.
Any unauthorised use of we99's intellectual property is a material breach of these Terms & Conditions and may give rise to civil and/or criminal liability under applicable intellectual property law. we99 actively monitors for unauthorised use of its brand and will take appropriate action against infringers.
7.1 User-Generated Content
Where we99 permits members to submit comments, reviews, feedback, or other content through the platform (for example, through a support chat or feedback form), you grant we99 a worldwide, royalty-free, irrevocable licence to use, reproduce, and display such content in connection with the operation and promotion of the we99 platform. You warrant that any content you submit does not infringe any third-party intellectual property rights.
Limitation of Liability
8.1 Platform Availability
we99 endeavours to maintain continuous availability of its platform for Bangladesh members. However, we99 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled maintenance, emergency downtime, or technical failures outside we99's control may cause temporary unavailability of some or all platform features. we99 will not be liable for any losses incurred as a result of platform unavailability, except where such unavailability is directly caused by we99's own gross negligence.
8.2 Gambling Losses
Gambling involves risk, and all members of we99 accept that they may lose money when placing bets or playing casino games. we99 does not accept any liability for gambling losses incurred by members, provided that the relevant games and betting markets operated fairly and in accordance with their stated rules. The random number generators (RNGs) used in we99's casino games are independently certified; however, the nature of gambling means that outcomes cannot be guaranteed.
8.3 Maximum Liability
To the fullest extent permitted by applicable law, we99's total aggregate liability to any member in connection with their use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that member into their we99 account in the 30-day period immediately preceding the event giving rise to the liability claim.
8.4 Force Majeure
we99 shall not be liable for any failure or delay in performing its obligations under these Terms & Conditions where such failure or delay results from circumstances beyond we99's reasonable control, including but not limited to: acts of God, natural disasters, government actions or restrictions, civil unrest, power outages, internet infrastructure failures, cyberattacks, pandemic-related disruptions, or failures of third-party payment processors such as bKash, Nagad, or Rocket. In such circumstances, we99 will use reasonable endeavours to restore normal service as soon as practicable and will communicate updates to affected members via the platform.
8.5 Third-Party Links and Services
The we99 platform may reference third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and payment processors. we99 is not responsible for the practices, policies, or content of these third-party service providers beyond their contractual obligations to we99. Any disputes relating specifically to a third-party game malfunction should be raised with we99 support, who will liaise with the relevant provider on your behalf.
24/7 Support Available
Our dedicated support team is available around the clock to assist Bangladesh members with account queries, payment issues, technical problems, and responsible gaming concerns. Reach us at [email protected] any time of day or night.
Fair & Transparent Operations
we99 is committed to operating a fair, transparent, and responsible gaming environment for all Bangladesh players. Our game outcomes are determined by certified random number generators, and our financial processes are secured by 256-bit SSL encryption.
Ready to Play Responsibly at we99?
Now that you are familiar with our Terms & Conditions, explore Bangladesh's most popular online casino and sports betting games — cricket, slots, Teen Patti, and more. Play within your limits and enjoy the experience.